Terms of service

For all studio visitors and class participants:

  • Cancellation Policy: No refunds or makeup classes. You may reschedule your booking or cancel for full credit up until 72 hours before the start of class. Credits do not expire and can be used towards all class offerings at our studio.

     

  • Only those with paid reservations will be admitted to the studio promptly at designated class times. You may only use the studio during your specific allotted time and may not bring any one (partner, friend, child, or pet) with you without a separate paid reservation.

     

  • If you have any COVID symptoms, or are feeling unwell, please do not come to the studio. We will make exceptions to our last minute cancellation policy for illnesses. We encourage you to COVID test if you have been in close contact with someone who has recently tested positive, even if you're symptom-free. Thank you for helping us keep our studio a healthy place to be!

     

  • We welcome you to bring your own hand towel and apron if you choose to use them. 

     

  • For safety reasons, long hair should be tied back and jewelry removed.

     

  • All students are responsible for cleaning up at least 20 minutes prior to the end of class time. Clean-up includes cleaning and putting away all tools and wiping down any areas used for wheel throwing and hand building.

     

  • The Clay Corner is not responsible for any personal items lost or left behind by the client during a class. We strongly encourage you to leave all jewelry and valuables at home.

  • It is the responsibility of each participant during any given session to ensure that the studio is properly locked before leaving the premises. This is absolutely critical for the security of the studio. If you do not have information or are unclear about how to open and close the studio on your own, please contact nsmithlmu@gmail.com and keep this information readily available.

 

Specific to 6 Week Courses

  • No refunds. You may cancel for full credit up until 10 days before the start of class. 

  • We offer ONE free makeup class per session. Makeups must be scheduled within the window of your session or at the end during the makeup slots we offer. Please email us at nsmithlmu@gmail.com to schedule a makeup.

  • If you cannot attend a makeup session during the course time, you may receive $50 credit for only one (1) Early Cancellation per multi-week course. Credits do not expire and can be used towards all class offerings at our studio.